Privacy Policy

Love Questions ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

Personal Data: When you use our specialist chat or contact form, we may collect your name, email address, and the content of your questions or messages.

Usage Data: We automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, pages visited, time spent on pages, and referring URL.

Cookies: We use essential cookies for site functionality and optional cookies for analytics. See Section 3 for details.

2. How We Use Your Information

To provide and maintain our service, including the free specialist chat
To respond to your inquiries and provide personalized relationship advice
To analyze usage patterns and improve our website and content
To detect, prevent, and address technical issues
To comply with legal obligations

3. Cookies and Tracking Technologies

Essential Cookies: Required for basic site functionality such as remembering your cookie consent preference. These cannot be disabled.

Analytics Cookies: Help us understand how visitors interact with our website. These are only activated if you accept cookies.

You can manage your cookie preferences at any time through your browser settings. Note that disabling certain cookies may affect your experience on our site.

4. Third-Party Services

We may use third-party services for:

Analytics: To understand site usage and improve our content
Hosting: Our website is hosted on secure cloud infrastructure
Communication: To deliver specialist chat responses to your email

These third parties have access to your information only to perform specific tasks on our behalf and are obligated to protect it.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. Chat conversations with relationship specialists are retained for up to 12 months to provide continuity of advice, after which they are securely deleted.

6. Your Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have the following rights under GDPR:

Right of Access: Request a copy of the personal data we hold about you
Right to Rectification: Request correction of inaccurate personal data
Right to Erasure: Request deletion of your personal data
Right to Restrict Processing: Request limitation of how we use your data
Right to Data Portability: Request your data in a structured, machine-readable format
Right to Object: Object to processing of your personal data

To exercise any of these rights, contact us at contact@lovequestions.com.

7. California Privacy Rights (CCPA)

California residents have the right to: know what personal information is collected, request deletion of personal information, opt out of the sale of personal information (we do not sell personal information), and not be discriminated against for exercising these rights.

8. Children's Privacy

Our service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at: contact@lovequestions.com

Last updated: March 2026